General Questions:

What methods of payment do you accept?

Is there a minimum order?

When will I receive my photos?

Do you offer any additional sizes that are not listed?

Do you offer any additional products that are not listed?

How much is shipping and handling?

 

Photo Quality Questions:

What is the quality of your products?

What technology is used to make my photos?

What type of paper is used?

How long will my photos last?

Satisfaction Guaranteed

What methods of payment do you accept?   back to top

We accept PayPal, money orders, and checks. If you pay with a check or money order, your order will be placed and shipped after the payment is cleared. If you do not have a PayPal account, you can sign up here.


Is there a minimum order?  back to top

There is no minimum order. However much you purchase is completely up to you.


When will I receive my photos?   back to top

Photo print orders are typically printed and shipped within 24 to 48 hours of being placed. Specialty item orders are typically printed and shipped within 4 to 5 days of being placed. We strive to get orders out as quickly as possible and you may experience a shorter processing and shipping time. However, these processing times are typical and not guaranteed, as they tend to fluctuate during holidays, promotions, and/or postal service delays.


Do you offer any additional sizes that are not listed?   back to top

We offer a wide selection of sizes, but we only list those that are most common. If you are looking for a specific size, please e-mail us the item number and product (print, poster, etc.) you would like and we will send you a list of all available size options for that photo.


Do you offer any additional products that are not listed?   back to top

We offer many additional products that we do not yet have listed. For a complete list of items, please click here. For prices on a specific item(s), please e-mail us.


How much is shipping and handling?   back to top

Shipping and handling is free for all items. There is no minimum order size or price.


What is the quality of your products?   back to top

Highest quality resolution photographs in the world at 450 DPI high definition.  That means, there are 202,500 dots per square inch, which provides richer details, better contrasts, and more vibrant colors.   450 dpi might seem like a lot, but when you look at how many dots there are in every square inch, you'll notice the difference.  Industrial standard photographs are 300 dpi (only 90,000 dots per square inch).  At 450 dpi, you will notice much more detail, such as strands of  hair.  It is the difference between looking at a crisp picture versus a slightly blurry picture.

Only high quality Fuji Crystal Archive Paper and Chemicals are used to ensure accuracy and quality of prints for professional photographers.

The Giclée method (Museum Quality) is used to make posters.  Giclée is a fine-art process. This is a high quality process typically used by museums and professionals to produce high quality, large format art.


What technology is used to make my photos?   back to top

State-of-the-art Fuji Frontier digital printers designed for professional photofinishers. The exposed photographic paper is chemically processed in the same way as in traditional photo labs, meaning you get the same high quality prints for your digital images as you would from a film camera.


The Giclée method (Museum Quality) is used to make posters.  Giclée is a fine-art process. This is a high quality process typically used by museums and professionals to produce high quality, large format art.


What type of paper is used?     back to top

Both glossy and matte Fujicolor Crystal Archive photographic paper from Fuji.


How long will my photos last?   back to top

Prints will last several decades before any noticeable fading occurs. Unlike ink-jet printing, our process is similar to how traditional film is processed, meaning your digital images are transferred to actual photographic paper and will last a very long time.


Satisfaction Guarenteed   back to top

Every order is backed by our satisfaction guarantee. If you are not happy with your order for any reason, simply contact us to arrange a full refund or exchange.


If you have a question that was not answered here, e-mail us at store@damcamp.com to ask!